We offer worldwide delivery from the UAE, subject to destination restrictions applicable to fragrance shipments.

UAE orders usually arrive within 1–3 business days, GCC orders within 3–5 business days, and international orders within approximately 5–10 business days.

Yes. We currently offer free shipping to GCC countries, free shipping to the USA on orders above $200, and free shipping to the rest of the world on orders above $550.

Depending on your destination, local customs duties or taxes may apply. These charges are determined by your local customs authority and are the responsibility of the customer.

Because fragrances are classified as dangerous goods for international transportation, customs authorities may request an SSN or another form of personal identification to clear certain shipments.

Returns may be accepted only when the fragrance remains unopened, unused, and in its original packaging. Opened or used perfumes cannot be returned or exchanged for hygiene reasons. Please contact our team before returning an item.

No. Only regularly priced items are eligible for a refund. Sale items are non-refundable.

Please contact info@ramonbejar.com within 48 hours of receiving your order. Our team will assist you with the next steps.

Please contact info@ramonbejar.com within 7 days of delivery with details of the issue so our team can assist you.

Yes. If your order is being returned for a refund, all items originally included with the order, including promotional gifts or complimentary items, must also be returned.

Yes. Fragrances purchased through the official Ramón Béjar website are genuine products presented with the quality and craftsmanship of the house.

Ramón Béjar approaches perfumery as an art form, combining exceptional natural materials, sophisticated compositions, and influences from both Eastern and Western perfumery. Many creations are produced as limited and numbered editions, reinforcing their exclusive character.

My Universe Privée explores a deeper, spiritual world inspired by ancient traditions, mysticism, nature, and precious materials. My Colourful Symphony brings together Middle Eastern olfactory heritage with the colourful, artistic spirit of Barcelona and Western perfumery.

Yes. Ramón Béjar offers Discovery Sets, allowing you to experience selected fragrances before choosing a full-size bottle.

Explore our fragrances by fragrance family, including Amber, Floral, Woody, Leather, Oud, Aquatic, and Fougère, and review the fragrance notes and descriptions available on each product page.

Yes. New customers can currently receive 10% off their first order by signing up for the Ramón Béjar newsletter. The promotional code must be applied during checkout.

For questions regarding your fragrance or order, contact our customer service team at info@ramonbejar.com and include your order number when your enquiry relates to an existing purchase.

You can visit the Boutiques / Authorized Locations section of our website to discover official locations carrying Ramón Béjar fragrances.